We are seeking a professional, customer-focused Service Advisor to join our high-performing team at a prestige dealership, representing a globally renowned automotive brand. This is a rare opportunity to deliver a premium customer journey from first contact through to vehicle handover. You will be responsible for managing service bookings, coordinating with technicians, providing clear updates on progress, and ensuring accurate estimates and invoicing. Your role will also involve proactively recommending manufacturer-approved services and products, always reflecting the quality and standards expected of a luxury brand.

We are looking for someone with previous experience in a prestige or premium automotive environment, outstanding communication skills, and a genuine passion for customer care. You should be confident using dealership management systems such as Pinewood or Kerridge/Keyloop, possess excellent organisational ability, and demonstrate a calm, professional approach under pressure. In return, we offer a competitive salary with OTE up to £45,000, brand-accredited training, attractive employee benefits, and real progression opportunities within a supportive, modern dealership setting.